Neweraparts

[Jimjitsu]

Ordered a nice R magic holder for my new power fc thats on the way and it arrived broken after speaking to newera on the phone they said that its not there problem that its broken in transit?!?!? and i would need to send it back to them so they can try to claim it from japanese post all the time i have to wait for them to sort this before i get a replacement rubbish service i would gladly send this back but im not going to sit around and wait for them to sort it i paid for something that i never recieved and to just say "well we have sent 100's of them" and "its not are fault" is poor service i wont order from them again

[FEED Rocket]

I've never really had problems with but i can see your concern. Speak to Allen he will sort it out for you mate.

[Jimjitsu]

I've never really had problems with but i can see your concern. Speak to Allen he will sort it out for you mate.
not really sure who i spoke to but the reply was its not are fault if it gets damaged in transit well guess what newera it is your problem

[Jimjitsu]

claim filed with paypal i will be going for a full refund and ill get my stuff elsewhere

[Jimjitsu]

A pic of what i recieved kinda silly to send something fragile in a jiffy bag
http://i44.photobucket.com/albums/f7/jimjitsu/Image006.jpg

[iaint]

Just ordered one of these, paid on CC so, if the packaging is not sufficient to guarantee safe delivery I'll leave it up to them to make the claim back from Newera.

Hopefully this was a one-off mistake by their packing team...

[Jimjitsu]

Just ordered one of these, paid on CC so, if the packaging is not sufficient to guarantee safe delivery I'll leave it up to them to make the claim back from Newera.

Hopefully this was a one-off mistake by their packing team...
well hopefully they will learn from this mistake and send something that is fragile in a box putting it in a jiffy bag with a bit of bubble wrap around it just is not a safe way to post it and now i am expected to wait while they ask me to send it back so they can claim and then after that they will send a new one :/

[J.j.]

this is far from first "packaging" problem of their. you should have seen the state my bumper arrived. showed me a shinning good one then sent me something that was no better than what you usually see in scrap yard :spank

[Jimjitsu]

this is far from first "packaging" problem of their. you should have seen the state my bumper arrived. showed me a shinning good one then sent me something that was no better than what you usually see in scrap yard :spank
if this is not a one or two incident thing then i would ask mrc to look into it as they have a banner at the top of the page i dont really want to click on a banner and get taken to a online shop that does this kinda business

[GMJ]

Ordered a nice R magic holder for my new power fc thats on the way and it arrived broken after speaking to newera on the phone they said that its not there problem that its broken in transit?!?!? and i would need to send it back to them so they can try to claim it from japanese post all the time i have to wait for them to sort this before i get a replacement rubbish service i would gladly send this back but im not going to sit around and wait for them to sort it i paid for something that i never recieved and to just say "well we have sent 100's of them" and "its not are fault" is poor service i wont order from them again

Unfortunatley, this is how a mail order company works. They need the product so they can claim the money back from the post service, other wise they're out of pocket. I had a similar problem with a body kit I order. The delivery company drove a fork lift truck through the box contain the body kit and then delivered it as if nothing was wrong :2Mad

The body kit had to go back so the company can claim the insurance money.

It's a pain and you're without your product but that's the system.

[12A]

Newera should send a replacement in the meantime though surely?

[Jimjitsu]

Unfortunatley, this is how a mail order company works. They need the product so they can claim the money back from the post service, other wise they're out of pocket. I had a similar problem with a body kit I order. The delivery company drove a fork lift truck through the box contain the body kit and then delivered it as if nothing was wrong :2Mad

The body kit had to go back so the company can claim the insurance money.

It's a pain and you're without your product but that's the system.
its not a system i have ever heard of i have no problem sending the part back so newera can make a claim but they should dispatch what i paid for while they try to sort that out. and what happens in the event they are unable to make a claim what do i get then "sorry bud thats life" :Nono! i dont think so my partner runs a shop and if she sends something out and it gets damaged she refunds or exchanges straight away that is the way you do good business it is not down to the customer if something is packaged badly or damaged in the post you pay for something you should receive it as described if you dont full refund or immediate replacment

[Matt_K]

I bought one of these from Newera and it came fine.. in a box 4x bigger than the item and surrounded by so much packing and padding...

I'd really put it down to 1 mistake by their packing team. Newera are by all means, an excellent company. Can you get in touch with miguel? he's a good guy and I'm sure he would sort you out if you contacted him direct.

[Brett]

if this is not a one or two incident thing then i would ask mrc to look into it as they have a banner at the top of the page i dont really want to click on a banner and get taken to a online shop that does this kinda business


It is for this reason we have an advertising disclaimer - I'm sure that if you called up Newera again, explained how unhappy you are with the current level of service and requested a better soloution they would help you out. I've never had any dealings with them myself - but they seem to pride themselves on their level of service.
Also, we have an advertisers feedback section Here (http://www.mazdarotaryclub.com/forums/forumdisplay.php?f=136) for this sort of thing - so I will move this thread into the appropriate section.

Thanks,

Brett

[Jimjitsu]

I bought one of these from Newera and it came fine.. in a box 4x bigger than the item and surrounded by so much packing and padding...

I'd really put it down to 1 mistake by their packing team. Newera are by all means, an excellent company. Can you get in touch with miguel? he's a good guy and I'm sure he would sort you out if you contacted him direct.
i called the number on there website so i spoke to whoever answers the phone there the response was as stated above this item should be boxed as you recieved it this is how i recieved it http://i44.photobucket.com/albums/f7/jimjitsu/Image027.jpg

[Jimjitsu]

It is for this reason we have an advertising disclaimer - I'm sure that if you called up Newera again, explained how unhappy you are with the current level of service and requested a better soloution they would help you out. I've never had any dealings with them myself - but they seem to pride themselves on their level of service.
Also, we have an advertisers feedback section Here (http://www.mazdarotaryclub.com/forums/forumdisplay.php?f=136) for this sort of thing - so I will move this thread into the appropriate section.

Thanks,

Brett
ermm im not intrested in leaving newera feedback i just want to talk about my experiance with other fd owners/friends so i think you have moved it to the wrong section it is in the fd section because i wanted to talk about it with fd owners regarding fd parts if you want i will make another thread in the feedback section giving my feedback regarding this matter.I did request a better soloution from newera the answer was the same "sorry cant help" etc

[Matt_K]

i called the number on there website so i spoke to whoever answers the phone there the response was as stated above this item should be boxed as you recieved it this is how i recieved it

That's nothing like I got mine... speak to miguel, he'll sort you out. As Brett said.. newera seem to pride themselves on their service.

[Jimjitsu]

That's nothing like I got mine... speak to miguel, he'll sort you out. As Brett said.. newera seem to pride themselves on their service.where do i find this miguel?

[Brett]

ermm im not intrested in leaving newera feedback i just want to talk about my experiance with other fd owners/friends so i think you have moved it to the wrong section it is in the fd section because i wanted to talk about it with fd owners regarding fd parts if you want i will make another thread in the feedback section giving my feedback regarding this matter.I did request a better soloution from newera the answer was the same "sorry cant help" etc


Not wishing to sound obstructive old boy, but this thread is feedback, good or bad. If it was a thread purely about a broken commander then fair enough I would leave it in the 3rd gen section, but you can't entitle it 'Newearparts' with thumbs down, rant about how bad they are and then claim its not feedback!
I'd have thought sticking this in the feedback section would be a good thing surely? Plus, by sticking it here a rep' of Newera will see it asap and surely give you a response?

:wave

[Paul1982]

By the looks of the packaging - Newera send straight from Japan any so they wouldnt have any in stock in the UK.

But as far as i was concerned - its not about the blame of who broke it, its how the service is delivered.

Newera's insurance will cover it - and they can't do anything until the item has been returned.

But i have had companies asking for photographic evidence who then take it into there own hands to get something out in the meantime (showing good customer service) even though they don't have too.

[iaint]

I can fully understand newera expecting the defective part to be returned. I've had damaged goods delivered before - sometimes due to poor packaging but more often than not due to the lack of care taken by the delivery company.

Newera need the part back to claim compensation, it's a term of the deal with the courier, if they send out parts on a customer's word it's faulty then there's nothign to stop them being ripped off.

It's only when reasonable diligence hasn't been taken by the company in terms of rectifying and problems that one has a right to get shouty about it.

I'll certainly leave feedback for a vendor/tuner/etc when I buy from them positive or negative BUT I'll always give them a fair crack at resolving issues first - it's only reasonable. I don't see newera refusing to actually replace the damaged item though!

[M@r]{]

Its fair enough Newera need the part back to claim but why should Jim.... have to wait for them to receive it back, a claim to go through, them to be paid etc until he receives the goods he ordered and paid for.

What Newera should do is order a replacement to be sent to Jim... as soon as they receive the faulty one back.

I'll be keeping an eye on how they handle this - its risky enough buying direct from Japan but you pay extra through the likes of Newera to give you peace of mind

[Jimjitsu]

I have allready had my response from newera so a "rep" seeing it I think will make little difference and I really dont care that much that the thread has been moved also im not looking for a argument with a moderator feel free to delete the entire thread if you wish all i expected newera to say was "ok send it back and we will get another in the post for you" not "send it back because we have to make a claim then send you a new one" all im going to do now is claim through paypal and send them this one back when the claim has been settled i dont want another part from newera now as im shocked and angry at the response i was given

[Brett]

No ones talking about wiping any threads or falling out, but by putting this in a more appropriate area people can make up their own minds :yes

:wave

[iaint]

I have allready had my response from newera so a "rep" seeing it I think will make little difference and I really dont care that much that the thread has been moved also im not looking for a argument with a moderator feel free to delete the entire thread if you wish all i expected newera to say was "ok send it back and we will get another in the post for you" not "send it back because we have to make a claim then send you a new one" all im going to do now is claim through paypal and send them this one back when the claim has been settled i dont want another part from newera now as im shocked and angry at the response i was given

Are you sure that the were saying they wouldn't send you a replacement until they'd made a claim against teh shipping/postal company?

I would expect it to be a case of as soon as they receive the broken part back from you they'll send out a new one and then claim back for the damage independantly...

[monkey-fd3s]

I've ordered lots of parts off Newera, mostly dealing with Miguel or Tanaka

Every part i've had from them has been perfect and they are usually very helpful and informative.

Recently i ordered a part off them and they were nearly £100 cheaper than another supporting vendor on here.

I just wanted to give a different point of view on Newera to keep it balanced.

[Jimjitsu]

Are you sure that the were saying they wouldn't send you a replacement until they'd made a claim against teh shipping/postal company?

I would expect it to be a case of as soon as they receive the broken part back from you they'll send out a new one and then claim back for the damage independantly...
i was told they would have to recieve the other one first so they could assess it then contact the courier involved to claim back for it when i said cant you send me one in the mean time as i have paid for it i was told that damage in shipping is not there responsibility and they would try to sort it out for me they have sent 100's and never had a problem blah blah blah

[ro284]

i was told they would have to recieve the other one first so they could assess it then contact the courier involved to claim back for it when i said cant you send me one in the mean time as i have paid for it i was told that damage in shipping is not there responsibility and they would try to sort it out for me they have sent 100's and never had a problem blah blah blah,

The bottom line is the item was obviously not packaged well enough to survive shipping! Saving money on packaging is very poor, false economy, one lost customer already! I wonder how it would be if the item was of even higher value and needed urgently! then you get all this crap!

12A Newera should send a replacement in the meantime though surely?
Absolutely right 12A

Bad luck Jim, And thanks for the thread i was going to go for one these, but won't risk it, will go elsewhere,

[FEED Rocket]

Miguel is back next Monday or you can speak to Allen who is very helpful. Call them on 02078714991. Call early as they are 9 hours in front. Trust me they will sort this all out.

[Jimjitsu]

I allready said many times I have allready called them on that number you have there I didnt get the guys name who I spoke to the answer they gave me is posted above never said they were not going to sort it out my problem is the way there going to sort it out

[Jimjitsu]

On a lighter note the other thing i ordered form newera parts was delivered today the packaging was much better item not damaged at all here is a pichttp://i44.photobucket.com/albums/f7/jimjitsu/Image030.jpg

[Jimjitsu]

now allthough thats better i still have not recieved any reply from newera regarding the matter of the poor packaging for the first item no response here no response via my email or paypal claim

[iaint]

Received my holder today. Same packaging as your damaged on but it's in absolutely perfect condition so I guess the damage was just one of those things.

I have seen well padded stuff destroyed by couriers (not a lot you can do when an artic crushes the box)...

[Jimjitsu]

Received my holder today. Same packaging as your damaged on but it's in absolutely perfect condition so I guess the damage was just one of those things.

I have seen well padded stuff destroyed by couriers (not a lot you can do when an artic crushes the box)...
I think if its packaged the same as mine was then your lucky the jiffy bag with a bit of bubble wrap really isnt sufficient to post a item like the plastic holder

[iaint]

I think if its packaged the same as mine was then your lucky the jiffy bag with a bit of bubble wrap really isnt sufficient to post a item like the plastic holder

Not going to argue with you but the holder isn't wafer thin, I think you were just unlucky. It was parcel force who were in charge of the final leg so I'm suprised it truned up at all!

[nikp]

Not going to argue with you but the holder isn't wafer thin, I think you were just unlucky. It was parcel force who were in charge of the final leg so I'm suprised it truned up at all!

Don't get me started on the postal service!!

[iaint]

I must say, if you have the option get UPS to deliver your goods. They make Parcel Link and City Force look like the amatures they are!

[thetera]

Don't you mean Parcel Farce and ****ty Link? :D

[Jimjitsu]

Don't you mean Parcel Farce and ****ty Link? :D
:rollin :rollin

[Jimjitsu]

Right update warning to all if you pay via paypal and recieve the item you paid for all be it broken smashed or totally useless you can not claim your money back through paypal I have recieved no reply from newera who would have had several emails from paypal with the messages i sent them through it so looks like im stuck with a crappy broken holder its not the end of the world because it was a cheap part anyway but i think very poor performance from this company so oh well £40 down the drain thanks newera

[monkey-fd3s]

Have you actually tried calling them rathing than repeatedly slagging newera off unproductively?

[12A]

Have you actually tried calling them rathing than repeatedly slagging newera off unproductively?

Read post #30 :rolleyes:

[Jimjitsu]

Have you actually tried calling them rathing than repeatedly slagging newera off unproductively?
you need to learn to read before posting also if you read up you will see that in one of my posts i said the other item i ordered from newera was packaged well and arrived fine

[Jimjitsu]

Read post #30 :rolleyes:
post #1,#15 and 30# ;)

[Newera]

Mr Jimmy Angeles,

I've just returned from my holiday, to find this thread on MRC and frankly I find your conduct well out of order.

I think using a forum to try to bad mouth a company, is unfair, especially if the company concerned hasn't done anything wrong and is prepared to help resolve the issue.

Goods were packaged carefully in a thick layer of bubble wrap inside a rip proof bag and sent promptly the day your order was placed, with tracking confirmation, via e-mail.

Unfortunately, sometimes goods are damaged in transit - as a result of improper handling by the carrier concerned. This is not your's or Newera's fault.
In this case, the damage sustained would appear to have been caused from the goods being crushed. So whether the product had been inside a small box or not, this would have made no difference in this case. A cardboard box collapses when crushed and the goods inside can still be damaged.

I've spoken with Allen, our staff who informed me that you spoke with him regarding this matter. He clearly explained to you on the phone that the goods must be returned before we can provide a replacement.

Imagine if you'd bought a camera (By mail order or over the counter) and it turned out to be damaged. You wouldn't expect to go into Walmart / Amazon (etc) with a receipt and no goods returned and expect them to provide a replacement, would you??

Whether it's a camera, a pod holder, or anything else - the principle is the same: Most if not all retailers will insist on damaged goods being returned before providing a replacement.

As Allen explained to you over the phone, we must have the goods back in order to claim for damages from the carrier concerned. They will not accept a picture, and it's for this reason you must send back the damaged goods. Once we receive these damaged goods, then we will promptly send out a replacement.

The alternative, if you prefer not to return the goods - is for you to claim directly from your post office for damage in transit.

I would advise that you read the terms and conditions you specifically agreed to on our website, when making your purchase.

Sincerely.

Miguel

[Newera]

Mr Jimmy Angeles,

I've just returned from my holiday, to find this thread on MRC and frankly I find your conduct out of order.

I think using a forum to try to bad mouth a company, is unfair, especially if the company concerned hasn't done anything wrong and is prepared to help resolve the issue.

Goods were packaged carefully in a thick layer of bubble wrap and sent promptly the day your order was placed.

Unfortunately, sometimes goods are damaged in transit - as a result of improper handling by the carrier concerned. This is not your's or Newera's fault. In this case, the damage sustained would appear to have been caused from the goods being crushed. Whether the product had been inside a small box or not, I'd suggest this would have made no difference in this case. A box collapses when crushed and the goods inside can still be damaged.

I've spoken with Allen, our staff who informed me that you spoke with him regarding this matter. He clearly explained to you on the phone that the goods must be returned before we can provide a replacement.

Imagine if you'd bought a camera (By mail order or over the counter) and it turned out to be damaged. You wouldn't expect to go into Walmart with a receipt and no goods and expect them to provide a replacement, would you??

Whether it's a camera, a pod holder, or anything else - the principle is the same: Most if not all retailers will insist on damaged goods being returned before providing a replacement.

As Allen explained to you over the phone, we must have the goods back in order to claim for damages. Once we receive damaged goods, then we will promptly send out a replacement.

The alternative, if you prefer not to return the goods - is for you to claim directly from your post office for damage in transit.

I would advise that you read the terms and conditions you specifically agreed to on our website, when making your purchase.

Sincerely.

Miguel

[Jimjitsu]

Mr Miguel
I have no problem returning the holder to you to get a replacement why would I?. As soon as I received my item through the post I sent you a picture asking if I could get a replacement from this I received no reply so I phoned the number listed on your website where I was told that you were not responsable for damage in transit and that I would need to send this one back so that you could make a claim for it and try to help me out from what I was told on the phone it was to my understanding that I would have to wait while this claim went through before I received a part that was allready paid for because of this obviously I became quite angry if your company had responded on the first email I sent to you stating that all I had to do was return it and one would be sent promptly or if this had been explained clearly on the phone then there would be no thread and no problem also if you care to read the whole thread you will see that I am not "bad mouting" your company all the way through .The warning I gave above was to people using PAYPAL for any item they may buy not a warning against newera.The other item I recieved from you came perfect on time and well wrapped with no damage what so ever now why dont you imagine if you bought a item from a mail order company it arrives broken and useless your attempt to contact them and get no reply you then phone them to be told that the company will "try to help you out" I asked after hearing on the phone that this one would need to be sent back and a claim made if another could be sent to me the answer was no after all this how would you feel?? like i said allready I was angry so I posted this thread in the fd section to tell others of what happend it was then moved to the traders feedback section by a moderator I never wanted it in this section as I dont want it to hang around and damage you reputation I just wanted to tell others of my experiance ,chill out then chuck the crappy holder in the bin and move on with life at no point did allen explain that a new one would be sent out as soon as the old one was received if that had been made clear there would have been no thread
regards
jimi
Mr Jimmy Angeles,

I've just returned from my holiday, to find this thread on MRC and frankly I find your conduct out of order.

I think using a forum to try to bad mouth a company, is unfair, especially if the company concerned hasn't done anything wrong and is prepared to help resolve the issue.

Goods were packaged carefully in a thick layer of bubble wrap and sent promptly the day your order was placed.

Unfortunately, sometimes goods are damaged in transit - as a result of improper handling by the carrier concerned. This is not your's or Newera's fault. In this case, the damage sustained would appear to have been caused from the goods being crushed. Whether the product had been inside a small box or not, I'd suggest this would have made no difference in this case. A box collapses when crushed and the goods inside can still be damaged.

I've spoken with Allen, our staff who informed me that you spoke with him regarding this matter. He clearly explained to you on the phone that the goods must be returned before we can provide a replacement.

Imagine if you'd bought a camera (By mail order or over the counter) and it turned out to be damaged. You wouldn't expect to go into Walmart with a receipt and no goods and expect them to provide a replacement, would you??

Whether it's a camera, a pod holder, or anything else - the principle is the same: Most if not all retailers will insist on damaged goods being returned before providing a replacement.

As Allen explained to you over the phone, we must have the goods back in order to claim for damages. Once we receive damaged goods, then we will promptly send out a replacement.

The alternative, if you prefer not to return the goods - is for you to claim directly from your post office for damage in transit.

I would advise that you read the terms and conditions you specifically agreed to on our website, when making your purchase.

Sincerely.

Miguel

[12A]

I don't think he has a problem returning the goods. He just doesn't think he should have to wait while you claim a replacement!

and i would need to send it back to them so they can try to claim it from japanese post all the time i have to wait for them to sort this before i get a replacement

This quote is from the first post!

Judging from the pics you packaging was inadequate and it's no use refering him to your 'terms and conditions' as every country has its own consumer guarantees laws which over rule any terms you stipulate.

[12A]

haha beaten!

[Bramble]

How hard is it to say sorry? It was packaged badly, get it sent back to us and we will send you another. Thats just good business. Sorry all the usual fan boys had to back their favourite cause once again...

12A you are a :censored::censored::censored::censored::censored::censored:. 'haha beaten', since when was it a competition you child?

[12A]

Beaten to reply you dumba$$ :rolleyes:

[Bramble]

Beaten to reply you dumba$$ :rolleyes:

Think I got you wrong. Sorry.

[12A]

No worries mate.

[nikp]

Of course Newera have to have the broken part sent to them, and receive it before they can send a replacement, as otherwise it could be a fraudulent claim. You can't just expect a replacement to be sent out before anything else happens, as how can they be sure they will receive the said 'broken' part.

I don't know what the fuss is about to be honest. Send the part, so you can get a replacement sent out! The longer a fuss is made, the longer it will take to get a replacement!

[12A]

nikp you need to re-read the thread mate. you've missed the crucial crunch! :Laugh

[J.j.]

Of course Newera have to have the broken part sent to them, and receive it before they can send a replacement, as otherwise it could be a fraudulent claim. You can't just expect a replacement to be sent out before anything else happens, as how can they be sure they will receive the said 'broken' part.

I don't know what the fuss is about to be honest. Send the part, so you can get a replacement sent out! The longer a fuss is made, the longer it will take to get a replacement!


I suggest you read the thread again :3Confused

[nikp]

I would do, but i can't be bothered. I've already wasted too much of my life on it.

[J.j.]

I would do, but i can't be bothered. I've already wasted too much of my life on it.

Let's hope nothing ever goes wrong for you. Im sure it'd be quite sad when people you turn to claim they couldnt be bother to waste their life on you :Nono!

[m4drx]

What is everyone going on about!!

i sympathise with Jim as i have been in this position many times before!

Jim has two issues - 1. He feels the packaging is inadequete 2. he was told Newera would need to claim back from the mail service (takes weeks in the UK not sure about Japan) "BEFORE" recieving a replacement.

Miguel has one issue - 1. He feels Jim has slagged off the company publically over a standard procedure.

what is missing here is;

Jim - miguel has suggested they will send a replacement straight away so what you wanted (commander holder) you shall recieve but just clarify with the man himself.
Miguel - refer to his two issues above both of which relate to newera and not the postal system. if you appreciate the two issues you will believe that this is a misunderstanding.

i do think all of us would be annoyed if a company said what Newera had "apperently" said here but all of this seems a misunderstanding.

hope you guys sort it out as i know Jim is a very nice bloke and also Miguel is highly regarded by many.

all the best
tharek

[m4drx]

I would do, but i can't be bothered. I've already wasted too much of my life on it.

really do not like this post. I dont think you would say this to someones face if they were talking about this issue. you may however walk away and not listen.

you didnt have to read this thread at all so skimming it and posting something wasnt well recieved but do remember nobody has forced you to read this thread so if you are doing things you dont want to do seek medical advice.

:Thumbs-up

[iaint]

Calm down folks, no need to get all bent out of shape over it.

Jimi has a clear path to resolution and it appears that there was an initial communication breakdown. No clue if it was communicated incorrectly or misunderstood BUT it's all in the open now and there's a route forwards.

Everyone can go home happily.

Move along - nothign to see here :)

[John_Hudson]

Move along - nothign to see here :)


These aren't the droids you're looking for.

[RobbieRX-7]

miguel has suggested they will send a replacement straight away so what you wanted (commander holder) you shall recieve but just clarify with the man himself.


Problem solved:Thumbsup!

[Jimjitsu]

ill send it back no problem if miguel is happy to send me one when he gets this back that was all i ever wanted to be said/happen problem solved:Thumbsup!

[nick english]

deleted-meant to do new thread
dont know how to put up a positive thread as it keeps putting it up with a thumbs down and i dont want to do that????
am i being a bit blonde??

[m4drx]

nick you been on the beers?

:p

[nick english]

yeah loads last night lol

[nick english]

ok blonde moment over hehe.
ordered r magic holder and indicator lenses last thursday received them today (tues) from japan.well packaged and no damage what so ever.
perfect service
thankyou
:Thumbsup!

[nick english]

i find that a bit strange now everybody that replys to newera feedback it will allways put up a thumbs down on the forum because first post had a thumbs down on it-that cant be right!!
can it??

[flash76]

wow! all i wanted to do was leave newera some feedback, and iv sat here reading this thread for the last 30min!

i ordered re-amemiya sleek headlights, work meister s1 wheels, momo steering wheel+ boss kit, and the r magic holder and have always found newera to be great, i would trust them over most companys for ordering things, whenever i order from newera i know its being delt with, they keep in contact via email.

I think if on a rare occasion something gets broken in shipping, you have to accept that to get it sorted out it takes a bit more time than if the product came from england, the biggest problem i found is that good old parcel force just dump my stuff on the doorsteep if im not in! including £1800 worth of wheels! even when it was raining!

thumbs up to miguel and newera.

[craig]

Glad you got it sorted,i have always found Newera to be 100% spot on regarding there service.

[aeseaton]

Ive ordered through Newera and have recieved the goods in A1 condition and quicker than stated. I can only praise their service and quality.

[fries]

Hello new member here:wiggle

the site wont let me start a new thread in the advertiser feedback part so thought i'd post here, anyway i'm seriously thinking about asking neweraimports to source me a rx7, just wondered if any of you guys have used them before?

hope i'm not creating probs posting here!

[Juriën]

If you're after a reliable RX-7 in mint condition and are willing to pay for quality, then yes, Miguel's the guy to talk to. As you can see on their site you'll get a detailed description with pictures of the cars available.
I've had dealt with him since getting my car from them and i've had no bad experiences with him ever. I find him a reasonable guy. Not that other vendors aren't. It's just my experience. If still in doubt, order one of their dvd's and see make a judgement for yourself.

[flash76]

i think getting one from newera would be good, phone miguel and have a chat with him, (he is in japan but the phone call is charged at uk rates i believe) have a look on here as well and see if any members are selling a car that u might like.

[20B_boy]

I dont know how prices of RX7s are in Japan these days, but bare in mind that as the UK market is so **** there are a lot of cars about (some good ones!) going for very little money. You also have the advantage of seeing the car before you aprt with your cash if thats any concern to you.

[fries]

yeah the only slight niggle i have about having one imported is not been able to see before buying, and i'm not having any luck finding one here been looking for months(i must be a bit too pickey)

[20B_boy]

yeah the only slight niggle i have about having one imported is not been able to see before buying, and i'm not having any luck finding one here been looking for months(i must be a bit too pickey)
Well I'd keep looking. From experience any car you import without seeing yourself will always have a few surprises for you...

[johnnywas]

Have to say used newera a few times when i had my gtr,I think thay are one of the best out there,Never had a problem and the delivery time is so fast,Top class.

[marcusd666]

Came yesterday fitted and looking great. Big thanks to Steve, and Miguel in Japan can't believe how quick it came from over there will use these again for sure. Big thumbs up :Thumbsup!

[Mark Ide]

I have excellent and rapid service from Newera
Regards
mark